South Metro Fire Rescue Training
Learning & Development
Develop people. Strengthen instruction. Make learning matter.
Learning & Development Bureau
Better learning. Stronger connections.
Our focus is the people side of training: how we communicate, how we teach, and how adults learn.
SOFT SKILLS
Stronger people. Stronger teams.
Build the human skills behind effective teamwork: communication, active listening, self-awareness, constructive feedback, and navigating difficult conversations.
INSTRUCTOR DEVELOPMENT
Help instructors help others learn.
Strengthen lesson design, facilitation, coaching, and mentoring. Connect clear learning goals with purposeful practice, useful feedback, and meaningful assessment.
ADULT LEARNING
Turn experience into growth.
Build on what members already know. Make learning relevant, invite active participation, and use reflection and practice to help people apply new skills at work.
The Learning & Development team
A partner in developing people.
Courtney Gatti
Learning and Development Manager
The bureau brings soft skills, instructor development, and adult learning together to support growth throughout a member’s career. Connect with the team about a learning challenge, an instructional idea, or a development need.
Start with a learning goal.
Contact the Training Division and ask for Learning & Development. Tell us who the learning is for, what they should be able to do, and where support would help.
Find learning resources
Use the shared Training Library to find published materials by bureau, topic, or resource type.